New rules for FASTag transactions to enable seamless collection of toll have been announced by the National Payments Corporation of India (NPCI). One of the key changes is the '70-minute rule' for FASTag users with blacklisted tags. If they fail to get their blacklist lifted within this timeframe, they will be charged double toll fees. These new guidelines will come into effect from February 17 as per a January 28 circular.
New FASTag Blacklist Rules
- Low balance in FASTag will get it blacklisted.
- If FASTag is dormant for over 60 minutes prior to reaching the scanner at the toll plaza, it will cause error code 176, and the transaction will be declined.
- If FASTag goes dormant 10 minutes post-scanning through the toll, the transaction will be declined, and users will be charged double the toll cost as a fine.
- Other reasons for FASTag blacklisting include:
- Incomplete verification of KYC
- Disparity between chassis number and vehicle number
Example Situation
- If your FASTag has been blacklisted at 9:00 AM, and you arrive at the toll plaza at 10:30 AM, your transaction will be declined.
- If you reload the balance and clear the outstanding KYC within 70 minutes, your transaction will be processed.
- If FASTag goes dormant 10 minutes after scanning of toll, your transaction will be declined as well.
What FASTag Users Can Do?
- Ensure you have an adequate balance in your FASTag account.
- Stay away from recharging at the last minute to avoid the hassles.
- Do KYC verification to keep FASTag active.
- Verify that the vehicle and chassis number are entered correctly in the FASTag account.
Understanding these new FASTag rules will avoid motorists unnecessary penalty and ensure quick toll payment hassle-free.
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